by Steven Maddocks | 25 February, 2025 | Authority, Communication, Leadership, Q&As
In Part 1, I discussed handling challenging questions. As an example, I used Boaz Weinstein’s interview with Investor’s Chronicle. This week, let’s flip the script and explore how to ask challenging questions effectively. Challenges of Asking Questions We often...
by Martyn Barmby | 13 February, 2025 | Authority, Communication, Leadership, Q&As
Fielding Tough Questions We are often asked by clients to help them prepare to deal with tough questions in high-pressure situations. Listening to two completely different interviews over the past couple of weeks has highlighted some key lessons on this topic – not...
by Steven Maddocks | 5 December, 2024 | Authority, Communication, Fake Facts, Leadership, Q&As, Voice
Pause before answering a question. Confident speakers pause. They pause before they begin and when switching to a new topic. They pause to allow their words to sink in and when deciding what to say next. When asked a question, they pause before answering. A pause...
by Steven Maddocks | 24 April, 2024 | Communication, Leadership, Presentation Skills, Public Speaking, Voice
‘Make sure you have a glass of water to hand.’ That is a piece of advice we always give our clients at MSB Executive when helping them to prepare for important presentations. Pausing to take a sip of water fixes a dry mouth, calms jitters, and buys you a moment to...
by Nicola Hainey | 26 October, 2021 | Communication, Leadership, Team Building
We all know that sinking feeling when we’ve started the day off positively, only to open our diaries and see a flurry of colour blocks demanding every second of our day to be spent in front of our computers on calls. We see this frustration often at MSB during our...
by Martyn Barmby | 19 March, 2021 | Emotional Engagement, Leadership, Perception, Performance
We’ve recently been coaching a group of Directors from one of the ‘Big 4’ accountancy/consultancy firms to help them with this very thing. Emotional Intelligence (or EI/EQ as it’s often referred to) is an essential component for successful leadership. What do...
