by Martyn Barmby | 28 January, 2022 | Communication, Difficult Conversations, Emotional Engagement
Apologies have been the centre of attention in the UK news recently. What is a real apology, a half-apology or a non-apology? It is a topic we sometimes discuss with our clients. When things go wrong, when is an apology appropriate and how is it best done? These...
by Nicola Hainey | 30 September, 2021 | Body Language, Communication, Emotional Engagement, Networking Skills, Voice
If I were to ask you, “What part of the body do you use for listening?” most English speakers would emphatically shout ‘EARS’. Of course, that’s what gets drummed into us in our infancy. However, the Chinese symbol for listening embodies a far more complex and...
by Steven Maddocks | 8 April, 2021 | Building Confidence, Client Skills, Communication, Emotional Engagement, Presentation Skills, Storytelling
When it comes to speaking with impact, we at MSB Executive are passionate believers in the usefulness of storytelling techniques. Whether you are launching a new product, pitching for investment, or developing your personal or corporate brand, you will increase your...
by Martyn Barmby | 19 March, 2021 | Emotional Engagement, Leadership, Perception, Performance
We’ve recently been coaching a group of Directors from one of the ‘Big 4’ accountancy/consultancy firms to help them with this very thing. Emotional Intelligence (or EI/EQ as it’s often referred to) is an essential component for successful leadership. What do...
by Martyn Barmby | 16 March, 2020 | Building Confidence, Client Skills, Emotional Engagement, Perception, Performance, Pitching, Presentation Skills, Public Speaking
Some practical advice beyond not wearing pyjamas in meetings! Given recent events many of our clients are asking for our support to handle meetings held online rather than face to face. Below are some of the questions we have been asked: How do we keep our audience’s...
by Nicola Hainey | 10 December, 2019 | Authenticity, Authority, Body Language, Emotional Engagement, Leadership, Performance, Presentation Skills, Public Speaking, Voice
It’s hard to avoid the current election frenzy with the political party leaders debating at (almost!) every opportunity. However, watching the party leaders during the ‘Question Time Leaders Special’ the other week, it struck us here at MSB Executive, just how...
