by Steven Maddocks | 24 May, 2022 | Building Confidence, Communication, Presentation skills, Voice
Teaching people how to breathe might strike you as teaching grandmother to suck eggs. But there are different ways of breathing, and some are better than others. By looking first at the habits and consequences of bad breathing, we can make sure we are doing the...
by Steven Maddocks | 1 April, 2022 | Body Language, Building Confidence, Communication, Nerves, Voice
The topic of breathing arises in practically every coaching session, masterclass and workshop we run at MSB Executive. You’d be forgiven for rolling your eyes at the thought of being taught how to breathe! Surely we already know everything there is to know? After all,...
by Martyn Barmby | 28 January, 2022 | Communication, Difficult conversations, Emotional Engagement
Apologies have been the centre of attention in the UK news recently. What is a real apology, a half-apology or a non-apology? It is a topic we sometimes discuss with our clients. When things go wrong, when is an apology appropriate and how is it best done? These...
by Steven Maddocks | 16 December, 2021 | Communication, Pitching, Public speaking, Storytelling
3 Minutes of Embarrassment There’s a hilarious home video of a Nativity play in an English village church. It usually goes viral at this time of year. A four-year-old girl doesn’t so much sing as bellow her way through ‘The Virgin Mary had a Baby Boy’. The girl, now...
by Nicola Hainey | 26 October, 2021 | Communication, Leadership, Team Building
We all know that sinking feeling when we’ve started the day off positively, only to open our diaries and see a flurry of colour blocks demanding every second of our day to be spent in front of our computers on calls. We see this frustration often at MSB during our...
