by Steven Maddocks | 11 December, 2025 | AI, Authenticity, Communication, Presentation Skills, Storytelling, Trust
The Arrival of ChatGPT-4 The release of ChatGPT-4 in March 2023 marked the moment when AI shifted from a futuristic idea to an everyday tool. Less like a gadget and more like a partner, ChatGPT and other AI Agents (such as Gemini and Copilot) seemed able to reason,...
by Steven Maddocks | 13 November, 2025 | Featured, Performance, Presentation Skills, Public Speaking, Trust
I have just come off stage after a three-week run at the Hope Theatre in Islington. The show was a success, with great reviews and feedback. Was it perfect every night? No! Was it perfect any night? Actually, no! It’s live performance. Something usually goes a bit...
by Steven Maddocks | 30 June, 2025 | Authenticity, Client Skills, Communication, Pitching, Trust
In a post earlier this month, I reflected on the dangers of communicating over-certainty about the future. Naturally, if we are selling our services or asserting our credentials, we want to gain an edge over our competitors. One way of doing so is to envisage the...
by Steven Maddocks | 9 June, 2025 | Authenticity, Client Skills, Communication, Trust
“My clients expect a degree of certainty from me that I am not always able to give.” If you work in an advisory role – for example, as a consultant, lawyer or investment professional – that probably sounds familiar. The future is by its nature uncertain. Yet many...
