At MSB Executive, we recognise the variety in our clients’ communication styles. Most noticeably at online meetings, you can spot the extroverts and introverts. It is said that extroverts ‘speak to think’ and introverts ‘think to speak’. One is not better than the other but at meetings extroverts can be more comfortable speaking up.

Top Tips for an Inclusive and Successful Call

Be respectful of each other’s communication styles. Notice if someone looks uncomfortable when being forced to speak up. Smile, be encouraging visually and give them space to answer. Hold the space for them so that no-one else jumps in.

Think about using the chat function to encourage questions or comments throughout a call. You could also use functionality such as Zoom polls to quickly gather opinions on calls.

For those who find themselves overwhelmed having to speak up suddenly, a good tip is to switch your screen view if you can. For example, on Zoom you can switch between ‘Gallery’ and ‘Speaker’ view. Speaker is better if you want to see less faces on your screen. You can either talk to yourself on screen or pick one friendly face and imagine you are just talking to them.

If you want more tools and tips on making an impact at online meetings, check out our online Masterclass ‘How to Make a Great Impression at Online Meetings’.